Interactive radiation portal - radiaverse.com
Last updated: November 4, 2024
RADIACODE LTD (“we”, “us”, “our”) value your privacy and are committed to transparency in how we handle your personal data. This Privacy Policy lets you know how and for what purposes we are processing your information. We pledge that we will take reasonable steps to ensure that your personal data will only be used in ways that comply with this Privacy Policy and applicable regulations.
This Privacy Policy governs the processing of personal data in your interactions with us, including when you: (1) visit (use) our website located at: https://www.radiacode.com/ (the “Website”), (2) communicate with us and as otherwise described in this Privacy Policy.
Before you share any personal data with us, please review this Privacy Policy and our Terms and Conditions (the “Terms”).
When you choose to use our Radiacode App or RadiaVerse interactive radiation portal including the Interactive map, please, see the Privacy Policy for the Radiacode App and Interactive map for describes how your personal information is collected and used.
RADIACODE LTD, duly incorporated in and registered under the laws of the Republic of Cyprus, with a registered office at 10 Spyrou Kyprianou, Germasogeia, 4040 Limassol, Cyprus acts as a data controller. It means we determine the purposes and means of the processing of personal data.
We have appointed a Data Protection Officer to ensure compliance with the applicable data protection laws and oversee our state of compliance, also, to ensure your data protection related questions are answered.
Since we are registered under the law of the Republic of Cyprus, the personal data authority overseeing us regarding the personal data processing is Commissioner for Personal Data Protection. You always have the right to make a data protection related complaint at any time to a supervisory authority. You may also contact your local data protection authority. A list of local data protection authorities is available here.
If you would like to exercise your data protection related rights you can submit your request to our e-mail: security@radiacode.com.
We process personal data in the following ways:
when you provide us with personal data. You provide us with your personal data in order to realize the purposes of the processing. For example, in order to create an account on the Website, and carry out marketing or informational mailings, we need the personal data we receive from you;
when personal data is collected automatically. There are tools that allow us to collect technical personal data about you when you use Website. For certain purposes (e.g. to enable you to technically use the Website, to track and fix bugs on the Website), we automatically collect your personal data where there is a legal basis to do so.
We process your personal data only when it is necessary to achieve the purpose of the personal data processing and only to the extent necessary to achieve the purpose of the processing. Furthermore, we keep your personal data for a limited period of time and once the processing period has expired, we delete all existing copies of your personal data.
Below we have provided you with a full description of the data processing purposes of the users (visitors) of the Website, what personal data we process, legal basis of data processing and information about the retention period.
Registration an account on the Website
Processed Personal Data
Legal basis for the processing
Contract (Terms)
Data retention period
As long as you use an account on the Website and 3 years after
Filling out and managing your account on the Website
Processed Personal Data
Your order details
Legal basis for the processing
Contract (Terms)
Data retention period
As long as you use an account on the Website and 3 years after
Placing an order for a device and making payments
Processed Personal Data
Information about the order
Full name
Phone number
IP address
Legal basis for the processing
Contract (Terms)
Data retention period
5 years from the date of placing the order
Inform you about transactions made from your account on the Website and other information that is related to providing you with services to use the Website
Processed Personal Data
Data about the transaction
Legal basis for the processing
Contract (Terms)
Data retention period
3 years from the date of placing the order
Delivering the device to you
Processed Personal Data
Full name
Phone number
Address
Legal basis for the processing
Contract (Terms)
Data retention period
5 years from the date of placing the order
To inform you about important news, products and updates
Processed Personal Data
Legal basis for the processing
Consent
Data retention period
3 years after you give us consent
To consider and reply to incoming issues
Processed Personal Data
Name
Other data that you provide in the issue and further
Legal basis for the processing
Legitimate interest
your interest is in receiving response to the issue;
our interest is in ensuring good customer service
Data retention period
1 years after the receipt of the request
Ensure the normal operation of the Website, to monitor technical problems in the webwork of the Website and fix them
Processed Personal Data
Usage Information: information relating to use of the Website, the type of device, the features you use, access times, IP address (the “Usage Information”)
Device Information: information about the device, including information about the device manufacture, device model, device's OS, device time zone, language of device, device OS version, device region (the “Device Information”)
Legal basis for the processing
Legitimate interest
your interest is in using our Website free from any bugs;
our interest is in keep the Website up and running
Data retention period
The retention period depends on the type of cookie file, but does not exceed 1 year
Better understand the users of our Website and learn about their preferences
Processed Personal Data
Usage Information
Device Information
Legal basis for the processing
Consent
Data retention period
The retention period depends on the type of cookie file, but does not exceed 1 year
Please note that we don’t process or have access to your personal data related to making payments (bank card details, payment card expiration date, the security code, others). Your personal data related to making a payment is processed by the third-party payment providers we engage to process and make your payment.
We keep your personal data for as long as necessary to fulfill the purpose of the processing. Specific timeframes are specified in Section 3.
Under certain circumstances, we may be required to retain your personal data for a longer period of time in accordance with applicable law or regulatory requirements. This may include but is not limited to, situations involving legal proceedings, investigations, or government inquiries. We will only retain your personal data for as long as necessary to comply with these legal obligations, and we will take appropriate measures to ensure its security and confidentiality during this period.
As a data subject, you have certain rights regarding your personal information. We are committed to upholding these rights and ensuring that you can exercise them effectively.
Below, you can find the information regarding your rights as a data subject under EU legislation:
This right allows you to request access to the personal data we hold about you.
To exercise this right, please contact us at the e-mail indicated above. Upon receiving your request, we will provide you with a copy of the personal data we process in the form in which you have requested the provision of this information. Please note that in some cases we may charge you a reasonable fee for providing this information. If we are unable to fulfill your request for any reason, we will provide you with an explanation and inform you of your rights to appeal the decision.
This right enables you to request the correction or updating of any inaccurate or incomplete personal data we hold about you.
You can exercise this right in two ways:
by yourself by following these steps:
log in to your account on the Website
open a personal profile on the Website
locate personal data you wish to correct and edit it
save the changes to update your data instantly
by contacting us at e-mail indicated above.
Upon receiving your request for rectification, we will review the accuracy and completeness of your personal data and make any necessary corrections or updates.
This right allows you to request the deletion or destruction of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or processed (or, as we all know, the “right to be forgotten”).
You can exercise this right by contacting us at e-mail indicated above.
Upon receiving your request for erasure, we will assess whether the conditions for erasure are met and, if so, promptly delete or anonymize your personal data from our systems and notify any third parties to whom the data have been disclosed.
Also, we may delete, block or anonymize the personal data that is linked to your account in the Products in accordance with clauses 11.2 of the Terms and Conditions.
This right allows you to request the restriction of processing of your personal data in certain circumstances, such as when the processing is unlawful, when we no longer need the personal data, or when you have objected to the processing.
To exercise this right, please contact us at the e-mail indicated above. Upon receiving your restriction to processing will not process your personal data (except for storage) unless it is based on consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.
This right allows you to receive a copy of your personal data in a structured, commonly used, and machine-readable format if it is technically possible to do so and to transmit those data to another controller.
To exercise this right, please contact us at the e-mail indicated above. Upon receiving your request for data portability, we will provide you with a copy of your personal data in the requested format, where technically feasible.
This right enables you to object to the processing of your personal data in certain circumstances, such as where the processing is based on legitimate interests or for direct marketing purposes.
To exercise this right, please contact us at the e-mail indicated above. Upon receiving your objection to processing, we will assess the validity of your objection and, if valid, cease processing your personal data for the purposes to which you have objected.
You have the right to withdraw your consent to the processing of your personal data at any time. This means that if we are processing your personal data based on your consent, you have the right to revoke that consent.
To exercise this right, please contact us at the e-mail indicated above. Upon receiving your request to withdraw consent if we do not have any other legal basis for processing your personal data, we will stop processing it.
If you believe that our processing of your personal data violates applicable legislation, you have the right to lodge a complaint with a supervisory authority.
Please note that these rights are subject to certain limitations and exceptions as provided by law. To exercise any of these rights or for further inquiries, please contact us using the provided contact information.
We will review your request as soon as possible, but not more than within one (1) month. Please keep in mind that this period may be extended for an additional two (2) months, if necessary, based on the complexity and number of your requests. In that case, we will tell you about the extension within one (1) month of receipt of your request and explain the reasons for the delay.
If you are a California resident, you have certain rights under the California Consumer Privacy Act (the “CCPA”) amended with the California Privacy Rights Act (the “CPRA”) and other applicable laws regarding the collection, use, disclosure, and sale of your personal data. This section of our Privacy Policy outlines those rights and explains how you can exercise them:
California residents have the right to request that we disclose the categories and specific pieces of personal data that we have collected about them, the categories of sources from which the personal data was collected, the purposes for which the personal data was collected, and the categories of third parties with whom we have shared the personal data.
To exercise this right, please contact us at the e-mail indicated above. Upon receiving and verifying your request, we will promptly provide you with the requested information for the 12-month period preceding your request free of charge in a readily usable format, unless an exception applies.
California residents have the right to request the deletion of their personal data that we have collected, subject to certain exceptions as permitted by law.
You can exercise this right by contacting us at e-mail indicated above.
Upon receiving and verifying your request, we will delete your personal data from our records and direct our partners to do the same, unless an exception applies.
Also, we may delete, block or anonymize the personal data that is linked to your account in the Products in accordance with clauses 11.2 of the Terms and Conditions.
California residents have the right to opt-out of the sale of their personal data. Sale is defined broadly in the CCPA to include “selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating” the personal data of California residents.
Please, note, that we do not sell personal data to third parties. As we do not sell personal data, you do not need to take any action to exercise this right.
California residents have the right to non-discrimination under which we cannot refuse to provide goods or Services, charge you a different price, or provide goods or Services of a different level or quality just because you exercised your rights under the CCPA.
We will not deny websites, charge different prices, or provide a different level or quality of websites based on their exercise of CCPA rights.
California residents have the right to ask us to correct inaccurate personal data that we have about them.
You can exercise this right in two ways:
by yourself by following these steps:
log in to your account on the Website
open a personal profile on the Website
locate personal data you wish to correct and edit it
save the changes to update your data instantly
by contacting us at e-mail indicated above.
Upon receiving and verifying your request, we will promptly review your personal data and make corrections as appropriate, ensuring that it is accurate and complete.
California residents have the right to direct us to only use your sensitive personal data for limited purposes, such as providing you with the services you requested.
We do not process such sensitive personal data.
This right allows you to request access to the personal data we hold about you.
To exercise this right, please contact us at the e-mail indicated above. Upon receiving your request, we will provide you with a copy of the personal data we process in the form in which you have requested the provision of this information. Please note that in some cases we may charge you a reasonable fee for providing this information. If we are unable to fulfill your request for any reason, we will provide you with an explanation and inform you of your rights to appeal the decision.
This right allows you to receive a copy of your personal data in a structured, commonly used, and machine-readable format if it is technically possible to do so and to transmit those data to another controller.
To exercise this right, please contact us at the e-mail indicated above. Upon receiving your request for data portability, we will provide you with a copy of your personal data in the requested format, where technically feasible.
Please note that these rights are subject to certain limitations and exceptions as provided by law. For the rights to deletion and correction, we have specific procedures in place to ensure their effective realization. We encourage you to first utilize the account functions available to you to modify your data or delete your account for data removal. If you encounter any difficulties or if these options are not available, please contact us directly, and we will assist you in fulfilling your request. To exercise any rights or for further inquiries, please contact us using the provided contact information.
We will respond to your request within 45 calendar days or extend that deadline by another 45 days (90 days total).
We do not knowingly collect or solicit your personal data to anyone under the age of 13 (in USA) or 16 (in European Economic Area) or knowingly allow such persons to use our Website. If you are under the age of 13 (or 16, where applicable), please do not provide any personal data to us. If we learn that we have collected personal data about a child under the age of 13 (or 16, where applicable), we will delete that personal data as soon as possible. If you believe that we might have any personal data from or about a child under the age of 13 (or 16, where applicable), please contact us at the e-mail indicated above.
This Privacy Policy may be changed from time to time due to the implementation of new technologies, laws’ requirements or for other purposes. Your continued use of the Website after the effective date of the updated Privacy Policy will be subject to the new Privacy Policy. If we make any major changes to our Privacy Policy and will need your explicit consent for further processing of your personal data, we will request your consent or your renewed consent (in case it was obtained previously).
